Open-source software is often associated with the world of start-ups, the most disruptive companies, the most technological entrepreneurs, etc. On the other hand, they benefit a lot from this type of software precisely the long-term family businesses, those that want to work better but continue to do things in their own way, because that is precisely what has sustained them and made them reach where they have come.

A clear example of this is Industrias del Caucho PALSA. An industrial family business specialized in rubber molded parts and sealing products. PALSA offers development of projects and custom designs, fast and quality fabrications, with personalized attention and advice. With PALSA the client knows at all times what state his project and manufacture is before the punctual delivery on the agreed date.

How have you achieved this level of effectiveness? We spoke with Montse Gil and Miguel Ángel Rosado to tell us how open source business management software has improved their way of working, and how their experience is with Tryton and NaN-tic.

1. How was your work before the implementation of NaN-tic's Tryton ERP?

Before the implementation, there were two very different lines of work, the accounting part that was done with a standard program for this function; and the production, sales/purchases, and stock control part that was done with databases created by us.

2. You adapted the modules of Production, Sales and Purchasing, Accounting, and Stock Control What have been all the benefits of the implementation of this custom software for PALSA?

To summarize the most important points are:

1. Only one tool (you don't need to duplicate information).

2. Reduction of management time.

3. Real-time control of any information (order status, stocks, productions, etc.)

4. Reduce unforeseen events (provisions for forecasting, control of economic flow, etc.)

5. Significant improvements in management (with fewer hours of management we have more information and it permits us to grow more safely since the decision-making is based on real numbers).

The beneficiaries are diverse and quite important.

3. What would you highlight about NaN-tic and how do you work with the team of consultants?

If I had to describe it in two adjectives I would use SPEED and SERIOUSNESS.

I mean, an ERP doesn't look outside the company but it's a key tool for its proper functioning of it. In any commercial exchange, especially services, there will be failures, unforeseen events, errors, etc. For us, the important thing is not that they do not occur (they are inevitable), the really important thing is how they are faced and how they are solved. Our experience with Nan-Tic in that sense is very satisfactory, from Agustí who offered us the product, through Carles who piloted the project, as well as each and every one of the consultants, we have always had someone on the other side of the line to resolve doubts or small failures that have been able to occur and also the solutions have always been in a very reasonable time since they are aware of the importance of the tool they offer you within any company.

4. How has the Covid-19 pandemic affected PALSA's activity?

The pandemic caught us in a really complicated moment since we merged two companies that, although of the sector, were totally different. We knew how to adapt quickly to the sudden changes in the needs of the market and we can say that in general we have emerged strengthened from this period.

5. What do you project for the future of PALSA?

In the immediate future, we will expand the machinery park with some additions with two important objectives. One, reduce manufacturing costs and be able to gain competitiveness. And two, to be able to make other types of pieces (with longer runs) to be able to reach more sectors.

From NaN-tic we appreciate the trust that Industrias del caucho PALSA placed in us.

If you need a scalable and flexible ERP that helps you work better and in your own way, do not hesitate to contact us to know more. We will be happy to assist you!