Planetronic
Adaptation and support of an ERP synchronized with the online store to manage a catalog of over 40,000 products, supplier stock, shipping labels, and customer communication.
About Planetronic
Planetronic has a catalog of over 40,000 products that is constantly changing and evolving, with the ability to deliver orders within 24 to 48 hours. This activity requires a management program synchronized with the online store and capable of adapting to market changes.
The challenge
Planetronic needed a technology partner capable of implementing an ERP synchronized with its online store and adapting the management program to the constant changes in its market: catalog, supplier stock, shipments, customer communication, and connection to the website.
Key data
Synchronized online store
ERP synchronized with the virtual store to connect internal management with the online channel.
Catalog of 40,000 products
Improvements in managing a catalog with over 40,000 references in constant change.
Supplier stock
Supplier stock control to support availability and commercial management.
Shipping labels
Automation in creating shipping labels to streamline order preparation.
Client communication
Automation of customer communication within the commercial management process.
Web connector and support
Improved integration with the website, backed by support and warranty.
The solution
NaN-tic worked with Planetronic on the implementation, adaptation and support of an ERP synchronized with its online store. The project made it possible to adapt the management software to constant market changes and the needs of a large, evolving catalog.
Among the customizations carried out are improvements in catalog management, supplier stock control, shipping label automation, automation of customer communication, improvements to the website connector and ongoing support.